Legal

Privacy Policy

This privacy policy explains which personal data is processed in connection with the holiday apartment website and direct booking enquiries.

1. Controller

The controller is KNIGGE.Immobilien e.K., owner Oliver Knigge, Laurentiusstraße 98, 51465 Bergisch Gladbach, Germany, phone +49 22 02 / 12 40 300, email info@knigge-immobilien.de.

2. Purposes and legal bases

We process personal data to provide the website, handle enquiries, prepare and perform bookings, communicate with guests, manage availability data and comply with legal obligations.

The legal bases include Art. 6(1)(b) GDPR for pre-contractual and contractual measures, Art. 6(1)(c) GDPR for legal obligations, Art. 6(1)(f) GDPR for legitimate interests and Art. 6(1)(a) GDPR where consent is given.

3. Categories of personal data

  • Identity data such as name and address.
  • Contact data such as email address and phone number.
  • Booking and contract data such as travel dates, number of guests and communication content.
  • Payment and invoice data where required for booking and billing.
  • Usage and technical data such as IP address, date and time of access, browser, operating system and pages visited.

4. Hosting, cookies and external links

When the website is accessed, the hosting provider processes technical access data to deliver the site, ensure stability and prevent misuse.

The website may use technically necessary cookies. Optional analytics or marketing cookies should only be set with consent.

The website does not link to external booking platforms. Direct enquiries use the contact details provided on this website.

5. Calendar and booking synchronisation

iCal links from Airbnb and Booking.com may be used to synchronise availability. This typically involves processing occupied time periods and technical access data in order to avoid double bookings.

The actual calendar links will be added to the website configuration once provided.

6. Retention

Data is deleted once it is no longer required for the relevant purposes, unless statutory retention periods or legitimate interests require further storage.

Business correspondence and booking or invoice records may need to be retained for longer under tax and commercial law.

7. Your rights

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to withdraw consent.
  • Right to object to processing based on legitimate interests.
  • Right to lodge a complaint with a data protection supervisory authority.

8. Contact

Privacy enquiries can be sent to KNIGGE.Immobilien e.K., Laurentiusstraße 98, 51465 Bergisch Gladbach, Germany, or by email to info@knigge-immobilien.de.